Battery Care and Maintenance
1) A new battery usually comes in a discharged condition with a very low capacity. It is highly recommended to fully charge new battery packs before use. Refer to the users' guide of your electronic device for charging instructions. 2) A new battery pack needs to be circled (fully discharged and recharged) three to five times to reach its optimum performance. 3) Rechargeable battery will undergo self-discharging when left unused for a long period of time. Thus, it should always be stored in a fully charged state and kept in a cool, dry and clean place. 4) To maintain the optimum performance of a battery pack, it is highly recommended to circle (fully discharging and recharging) it at least once a month.5) It is normal if a new battery gets warm when being charged or used. However, close attention should be paid if the battery pack becomes excessively hot. This may indicate there is a problem with the charging circuit of the electronic device. So, it is necessary to have it checked by a qualified technician.6) New batteries are hard to be charged. Sometimes, your electronic device may indicate a fully charged condition about 10 to 15 minutes when the new battery pack is being charged for the first time. When this happens, remove the battery pack and let it cool down for about 10 to 15 minutes then repeat the charging procedure. Sometimes, a new battery will suddenly refuse to be charged. If this happens, it is then suggested to remove the battery from the device and reinsert it.

Non-defective product(s)
1.Should you change your mind after purchase, please contact our customer service department immediately. We will cancel your order as your request. 2.Should you open the package, but do not want to accept the received product(s). A RMA number from us is necessary and 10% restocking fee will be charged.3.We try our best to make you get desired products as soon as possible. In case you receive wrong products due to our shipping error, please contact our customer service department for exchange or refund. We will make exchange or refund arrangement after receiving the return products

defective product(s)
1.All our products have full 1 year warranty. Defective products may be replaced if returned within 1 year from the date of purchase. If products do not work properly, please contact our customer service department first to resolve your problem. Do not return them directly to us without getting a RMA number. It may make us difficult to find your transaction record so as to delay exchange or refund process.
2.Defective products must be returned within 30 days from the RMA issuing date. Otherwise no replacement or refund will be made.
3.If the products are over the warranty period or misused, it will be void to get a replacement or refund.